Contact Curaçao eGaming 24 7 Licensing & Support

If you have questions about applying for a license or maintaining compliance, our licensing team is ready to help. At Curaçao eGaming, we prioritize open communication and are committed to providing exceptional support to our licensees, prospective clients, and industry partners. Whether you’re seeking information about licensing, need technical assistance, or have general inquiries, our team is here to assist you every step of the way.

Upon the confirmation of your documents, an invoice for the licensing fee will be issued. To prevent any additional delays in the process, it is imperative that the payment is processed promptly. You are required to submit the necessary documents, as specified by our administrators.

It covers licensing, supervision and enforcement, promotion of responsible gaming, and anti-money laundering and counter-terrorism financing (AML and CTF). Lloyd Kenrick is a veteran gambling analyst and senior editor at Gaming.net, with over 10 years of experience covering online casinos, gaming regulation, and player safety across global markets. He specializes in evaluating licensed casinos, testing payout speeds, analyzing software providers, and helping readers identify trustworthy gambling platforms. Lloyd’s insights are rooted in data, regulatory research, and hands-on platform testing. His content is trusted by players seeking reliable information on legal, secure, and high-quality gaming options—whether locally regulated or internationally licensed.

The Curacao e-Gaming license, issued by the Curacao Gaming Control Board, complies with local regulations and meets international standards for operational security, anti-money laundering (AML), and player protection. Companies that provide gaming services directly to players are granted a Curacao gaming license B2C. The licensee is permitted to offer a variety of games, including casino games, sports betting, and lottery games.

Provided that all data and information are accurate, you will receive your Curacao gaming license within 4-6 weeks of incorporation. This formal agreement outlines the services, fees, and obligations of both parties during the licensing process. This form includes a wealth of information about your business operations, proprietorship, and financial status.

CGA draws your attention to the fact that the withdrawal of your consent does not affect the lawfulness of the processing of your personal data prior to the withdrawal of your consent. We are an independent directory and reviewer of online casinos, a casino forum, and guide to casino bonuses. Beyond enforcing complaint procedures, the CGA is also strengthening its oversight through mandatory reporting. All licensed companies are now required to submit twice-yearly reports detailing the number and outcome of complaints, how many cases were referred to ADR, and any legal action stemming from disputes. Under Version 1.1 of the Player Complaints Policy Guidelines, licensed operators will now have until July 31, 2025, to post updated complaint procedures on the CGA’s online portal.

Our team comprises experienced professionals dedicated to providing accurate and timely assistance.

We provide guidance and support for companies seeking to obtain regulatory licenses in various jurisdictions. Our services do not involve operational activities and are strictly limited to advisory and administrative assistance. It is at the forefront of the industry and it is perhaps on par with the Malta Gaming Authority in how much of the market it regulates.

How to Apply for a Curaçao Online Gaming License

• A single Curacao e-gambling license permits a wide range of gambling activities, including online casino games, sports betting, poker, and more.
• With the introduction of new legislation, Curaçao has implemented major changes in the way that it offers its licenses and regulates all types of gambling.
• From November 15, 2023, businesses interested in entering the domain can formally apply for licenses as per the prevailing NOOGH guidelines.
• This phase involves a thorough assessment by the Curacao licensing authority to ensure compliance with their standards.
• Standard processing time is 8 weeks per phase, with possible 4-week extensions.

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities. Whilst the Control Board’s legislation is loose in some areas, it remains a highly popular licence for operators. These can be companies that target massive markets such as Australia, India, Europe (where it is allowed), the South Americas, and so on. A lot of the top software providers are licensed with the Curacao Gaming Control Board. As it is quite a popular licence amongst operators, plenty of software providers have jumped on the bandwagon.

The National Ordinance on Games of Chance (LOK) modernizes Curaçao’s gaming industry regulation. This guide outlines the application process for Curaçao iGaming licenses under the new legislation. This form must be completed by independent gaming test houses wishing to obtain a valid certificate to offer Alternate Dispute Resoultion Service Providers to operators licenced in Curaçao. This form must be completed by independent gaming test houses wishing to obtain a valid certificate to offer testing facilities to operators licenced in Curaçao. Operators that want to apply for a license or other permission should submit the required forms and documentation, containing the personal data referred to above, through the Portal.

This preliminary phase is critical for ascertaining your eligibility and readiness for the application. To obtain a comprehensive understanding of the licensing process that is specifically tailored to your business, begin by contacting our team. Curacao e-Gaming, a globally recognized licensing authority, enhances the marketability and appeal of your brand within the international gaming community.

Parent companies take advantage of this and may create several online casinos. What this means for players is that there will be more content out there, including themed casinos, casinos that target specific audiences, and of course, better bonus packages and promotions. With the sub-licences, these operators are allowed to run their businesses independently. They have the freedom to provide whatever gambling services or content they wish, as long as they comply with the laws set by the Government of Curacao. Each Master Licence holder has its own policies regarding certain issues such as handling disputes. Sub-licence holders need to abide by the policies of the Master Licence holders.

They will need to submit paperwork with details about how the ownership of the company, how they intend to operate, their financial framework and more. Furthermore, the company will need to sign the AML and CFT forms and provide proof that it is capable of providing gaming services. The Gaming Control Board reviews applications, a procedure that usually takes around 6 weeks. Once everything is approved, the online casino or sportsbook can go live. This institution legalised online gambling, and in 1996 the authority started issuing licences. In 1999, the Curacao Gaming Control Board became the regulatory body of gambling in the country.

ADR Service Providers Application Form

Despite having a large number of operators, Curacao earns a disproportionately small amount from the gaming industry compared to other jurisdictions. For example, in 2022, the Malta Gaming Authority reported 82 million euros in licensing revenue, while Curacao earned approximately 250,000 euros. The online gaming industry has substantially contributed to the gross domestic product (GDP) of countries such as Malta, resulting in substantial economic growth. We’re experts in obtaining both the New Curacao gaming license B2B and New Curacao gaming license B2C. We offer a comprehensive range of services, including bank account opening, software procurement, and merchant account acquisition, to facilitate the seamless commencement of your online business. Companies that are registered and licensed by Curacao can own numerous websites.

This document represents a translation of the Dutch version of the provsional supplier licenses granted by the CGA. In case of any discrepancy or conflict between this translated version and the Dutch version, the Dutch version shall take precedence. In comparison to the Netherlands, where the license application fee is $54,000 plus a variable yearly levy of 1.95 percent on gross gaming results, Curaçao’s fixed annual cost offers a more transparent online casino curacao structure. Starting from September 1, 2023, Curacao sub-licenses will no longer be renewed, which means if your company has one, it won’t be valid. But don’t worry, we have a great alternative license that is quite similar to Curacao.

Our team of professionals is dedicated to a transparent, expedited process that minimizes administrative complexity and guarantees strict adherence to regulatory standards. Our licensing structure is both cost-effective and efficient, making it possible for a diverse range of gaming business models to access our services. The license holder is liable for the license fee and other fees established by or pursuant to the NOGC. In a tale of growth and expansion, our partnership transforms your vision into a tangible reality.

The licensing framework of Curacao e-Gaming is specifically designed to be cost-effective, with minimal annual maintenance fees that make it accessible and sustainable for both new and established operators. For those wishing to register multiple domain names, there’s an initial one-time charge of $280 per domain. Relatively, during the first year of operation, fees will be based on the number of days the license is valid. The gaming license from Curacao is not only credible but is also comparatively more accessible for acquisition.

The GCB will be the chief regulatory body overseeing these applications through an online medium. This allows players from those countries to play at those casinos, sportsbooks, bingo rooms and so on. Moreover, the licence is intended to serve offshore online casinos and sportsbooks. The Curacao licence holders cannot offer their services to residents of Curacao.